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EXCHANGE/RETURN TERMS:

THE CONSUMER HAS THE RIGHT TO RETURN GOODS OF PROPER QUALITY TO THE SELLER WHO SOLD IT, IF THE GOODS HAVE NOT BEEN SATISFIED BY FORM, DIMENSIONS, DESIGN, COLOR, SIZE.

THE CONSUMER HAS THE RIGHT TO EXCHANGE GOODS OF INAPPROPRIATE QUALITY FOR SIMILAR GOODS WITHOUT DEFECTS, IF THERE ARE AVAILABLE, OR CHOOSE ANOTHER GOODS FROM THE ASSORTMENT FOR THE SAME AMOUNT.

THE CONSUMER HAS THE RIGHT TO EXCHANGE OR RETURN FOR FOURTEEN DAYS, IF A DOCUMENT CONFIRMING THE PURCHASE IS AVAILABLE, SAVING THE MARKETABLE STATE OF THE GOODS, ALL TAGS AND ORIGINAL PACKAGING.

EXPENSES ON DELIVERY OF EXCHANGE AND RETURN OF GOODS OF GOOD QUALITY THE BUYER PAYS.

GOODS CANNOT BE RETURNED OR EXCHANGED IN THE FOLLOWING CASES:

– GOODS WERE IN OPERATION

– GOODS WERE USED FOR PHOTOS/VIDEOS

– TAGS AND LABELS HAVE BEEN CUT

– LACK OF A DOCUMENT CONFIRMING PURCHASE

– GOODS WERE MANUFACTURED WITH INDIVIDUAL CHARACTERISTICS.

– GOODS WERE PURCHASED WITH A GIFT CARD

EXCHANGE/RETURN REGISTRATION RULES:

DOWNLOAD APPLICATION

– FILL OUT AN EXCHANGE/RETURN APPLICATION AND SEND IT TO INFO@QVITEN.COM

- IN THE SUBJECT LINE OF THE E-MAIL, INDICATE «ORDER EXCHANGE/RETURN #ORDER_NUMBER».

– WAIT FOR A RESPONSE LETTER CONFIRMING THE EXCHANGE/RETURN (NO LATER THAN 24 HOURS).

PLEASE NOTE THAT THE SELLER HAS THE RIGHT TO REFUSE TO EXCHANGE / RETURN GOODS IF THE RULES AND CONDITIONS SPECIFIED IN THIS SECTION ARE NOT MET.